SMS Terms and Conditions
Effective Date: January 1, 2024
By providing your mobile number and opting in to receive text messages from Able Autism Therapy Services, you give prior express written consent to receive recurring automated text messages. You agree to these SMS terms and conditions and acknowledge that message and data rates may apply.
Consent to Receive SMS
When you provide your mobile phone number and opt in to SMS communications, you give prior express written consent to receive recurring automated text messages from Able Autism Therapy Services at that number. This consent is required under the Telephone Consumer Protection Act (TCPA) and carrier rules. You are not required to consent to SMS as a condition of purchasing any goods or services. Messaging frequency may vary. Message and data rates may apply.
We obtain and record your consent when you opt in (e.g., via form, verbal agreement, or other written method). Your opt-in information is not shared with third parties for marketing; see our Privacy Notice.
Standard Disclosures (Included in Our Messages)
Our text messages include or will direct you to the following, as required by carriers and applicable law:
- Reply STOP to opt out
- Reply HELP for support
- Message and data rates may apply
- Messaging frequency may vary
1. Types of Messages
We send informational and transactional text messages only, such as:
- Appointment reminders and scheduling
- Session confirmations and changes
- Care-related updates (e.g., clinic closures, weather)
- Responses to your inquiries
- Administrative notifications (e.g., insurance, paperwork)
We do not send promotional or marketing SMS unless you have separately opted in to such messages.
2. Message Frequency
Messaging frequency may vary. The number of messages you receive depends on your relationship with us (e.g., scheduled appointments, intake status). You may receive multiple messages per week when you have active appointments or ongoing communications with us. We do not send high-volume marketing texts.
3. How to Opt Out (Revoke Consent)
You may revoke consent and opt out of SMS at any time in any reasonable manner. We will honor your request promptly and in any event within the timeframes required by law (e.g., 10 business days under applicable rules). You may opt out by:
- Replying with one of these keywords: STOP, UNSUBSCRIBE, QUIT, CANCEL, or END to any message you receive from us
- Calling us at (470) 239-1946 and requesting to be removed from SMS
- Emailing info@ableaba.com with your phone number and a request to stop SMS
We may send one (1) final text message to confirm that you have been opted out. After that, you will receive no further SMS from us unless you opt back in. We maintain a list of opted-out numbers and will not send messages to those numbers.
To opt back in: You may resume messages by replying START, SUBSCRIBE, RESUME, CONTINUE, or UNSTOP (where supported), or by contacting us and providing consent again.
4. Message and Data Rates; Carriers
Message and data rates may apply. Your mobile carrier's standard message and data rates apply. We are not responsible for any charges imposed by your carrier. Not all mobile devices or carriers support SMS; check with your carrier if you are unsure. Delivery of messages depends on your carrier and is not guaranteed.
5. Privacy and Security
Your phone number and SMS content are handled in accordance with our Privacy Notice. We do not sell or share your phone number or opt-in information with third parties for marketing. We may use a service provider (e.g., RingCentral) to deliver messages; they are contractually required to protect your information and comply with applicable laws.
6. Reply HELP for Support
For help with our SMS program, reply HELP to any message, or contact us:
Phone: (470) 239-1946
Email: info@ableaba.com
7. Changes to These Terms
We may update these SMS terms from time to time. Material changes will be posted on this page with an updated effective date. Your continued receipt of messages after the effective date of changes constitutes acceptance. If you do not agree, you must opt out by replying STOP or using one of the other methods above.
